Explore the most common inquiries about using and implementing Incredable. Whether you’re an administrator, provider, or staff member, here’s what you need to know.
Why Incredable?
Traditional credentialing has historically been a time-consuming, vigorous process, but its importance reinforces the need for a more streamlined process. Incredable’s new digital platform has transformed the tedious credentialing process into a user-friendly, coherent experience. Incredable is a secure credentialing software system that prioritizes efficiency, security, and compliance. Whether you’re looking to renew licenses, expedite workflows, complete facility credentialing, or payer enrollments, the Incredable HIPAA-compliant platform provides robust features that offer an ideal solution for facilities and providers looking to optimize their credentialing processes. Save time and money, reduce risk, and boost employee retention rates by getting started with the most cost-efficient and user-friendly solution to credentialing.
Why do I need a credentialing software system?
A credentialing system ensures compliance with regulatory requirements, maintains quality standards, reduces risks, and streamlines administrative processes. Using a modern credentialing system will provide the following benefits:
Is Incredable a cloud-based software solution?
Yes, Incredable is the only credentialing software solution to use Hashgraph Distributed Ledger Technology for virtually impenetrable security. Users can access their team and essential digital documents on any platform, anywhere in the world, knowing their data remains secure.
What is DLT?
Distributed Ledger Technology (DLT) is a decentralized system that securely records and verifies data across multiple computers, ensuring accuracy and transparency without relying on a single server. In healthcare credentialing, DLT allows Incredable to maintain tamper-proof, real-time records of provider verifications and compliance activities, strengthening data integrity, audit readiness, and trust across hospitals, clinics, and healthcare organizations.
Incredable prides itself on its user-friendly, easy-to-learn solution. We’ll have you onboarded in no time! We set up a personalized call to assess your current data management to prepare for implementation. Based on your chosen plan, our team will upload your documents into the system and perform a data assessment to develop a custom data migration plan. Typically, your facility and providers will have access to Incredable within one week after we receive your current data. Our in-house product development team will work alongside implementation to configure the platform’s features to meet the needs of your facility and providers.
Whether you are using the Classic, Advanced Enrollment Tracking, Advanced Enrollment Management, or Enterprise version of Incredable, our trained Customer Support and Implementation Team will ensure your experience with Incredable is seamless. We also provide a user guide and a library of helpful articles, case studies, and videos to help you get started. In the unlikely event you encounter an issue with Incredable or if you have an additional question, you can count on our support team to be available by phone, text, or email.
There are no storage space limitations or data caps for the number of documents that can be uploaded onto Incredable or shared between platform users.
There are no limits to your capabilities with Incredable. You can have as many administrators, providers, and other facility users on your Incredable account as you’d like, depending on your chosen version of the software. This can fluctuate with the needs of your business and change at any time.
Yes, Incredable allows users to manage multiple provider rosters, appointments, privileges, and credentials for all of their facilities on one dashboard. Providers can easily transfer between locations without needing to be re-credentialed or have their appointments and privileges reassigned.
Incredable makes it easier than ever for providers to access documents anywhere and anytime securely. Each provider has a unique provider profile with centralized storage of credentialing documents, licenses, certificates, and any other information essential to their career.
The Incredable Provider App gives clinicians complete control of their professional data. Providers can securely upload documents, e-sign contracts, track credential status, and access their digital Credential ID all from their phone or tablet.
The app streamlines communication between providers and admins. By enabling providers to upload and verify their own documents, facilities eliminate bottlenecks, reduce follow-up emails, and cut onboarding time from weeks to hours.
Incredable will show provider credentials that will need to be renewed or documents that have already expired in a single, easy-to-read dashboard. Your team of providers will receive automated and configurable expiration alerts directly from the platform. The Incredable platform will ensure your providers stay compliant with alerts that display up to 120 days in advance.
Incredable offers a tracking module within the dashboard that supports application management with built-in alerts, document attachments, and notes. Administrators will be able to keep track of the providers’ application status and effectively track submission dates and follow-up attempts, ensuring a well-documented and organized credentialing process.
Our platform has several features designed to improve healthcare administration in conjunction with and independently from credentialing. Reduce stress and compliance risk with automated expiration alerts for any document, including licenses, certifications, malpractice insurance, and more. Send requests for information directly to the provider and track the status of their response all within the Incredable platform. The same applies to payer enrollment! Easily view the enrollment status of all your providers from your roster, begin the enrollment process, and track its progress all in one place.
Physician time is valuable, and chasing down healthcare providers for information and signatures takes away from focusing on patient care. Our digital forms auto-populate dozens of templates or custom forms with information from your providers’ credentials that are already in the system. You can finalize with a digital signature, send the form to its destination, and track its status all within Incredable. Take advantage of custom reports and privileging and let Incredable be your one-stop solution for all of your healthcare administration needs.
What began as a solution for rural healthcare facilities has evolved into a credentialing system trusted nationwide. Our growth and proven scalability led to Scouting America (formerly Boy Scouts of America) choosing Incredable to credential hundreds of thousands of volunteers across the country.
Today, Incredable’s configurable framework supports multiple industries and organizations that require verification, compliance, or professional licensure, including:
TIVA Token is Intiva Health’s (the parent company of Incredable’s) digital rewards system integrated directly into the Incredable platform. It’s not a cryptocurrency you have to buy or trade; it’s a built-in, no-cost incentive program that rewards healthcare professionals and organizations for the work they already do.
By completing routine compliance actions, like logging in, uploading documents, or adding providers, users automatically earn TIVA. It’s an easy way to turn everyday credentialing into lasting value.
Every Incredable account includes a secure TIVA Wallet, created automatically inside the platform. There’s nothing extra to set up or connect.
You’ll earn TIVA for actions such as:
Your TIVA Rewards Wallet lets you:
TIVA is designed to bring tangible value back to healthcare professionals and facilities. Tokens can be redeemed for:
This is the first step in building a career marketplace within Incredable, where compliance doesn’t just protect your organization, it rewards it.
Discover how Incredable can simplify your credentialing process with AI-powered automation, custom workflows, and seamless compliance tracking.
Incredable was built by healthcare professionals who understand the inefficiencies of credentialing firsthand.
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